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SynergyBit
CRA services

Vulnerability handling process under the CRA

Set up the vulnerability handling the CRA requires across the product lifecycle.

The CRA does not only require a secure product at the time of placing it on the market – it requires you to actively handle vulnerabilities throughout its support period. That means having a process in place that captures, assesses, fixes and transparently communicates vulnerabilities.

We help you build this process so it meets the requirements of Annex I (Part II) as well as the reporting obligations towards ENISA. The result is a working routine, not just a document in a drawer.

What you get

Vulnerability handling procedure

A documented process for intake, triage, assessment (CVSS) and remediation of vulnerabilities, with clear roles and deadlines.

Vulnerability register and SBOM

A vulnerability register linked to your software bill of materials (SBOM) so you know which published CVEs affect you.

Coordinated disclosure (CVD)

A coordinated vulnerability disclosure policy, a contact point for reports and a security advisory template in CSAF format.

Reporting and updates

A runbook for reporting actively exploited vulnerabilities to ENISA within 24 hours and a mechanism for distributing security updates.

How it works

  1. 01

    Current-state analysis

    We map how you capture and handle vulnerabilities today and compare it with the CRA requirements.

  2. 02

    Process design

    We build the procedure, register, CVD policy and reporting runbook tailored to your team and products.

  3. 03

    Rollout and test

    We roll the process out, test it on a real scenario and fine-tune roles, deadlines and templates.

Outcomes for you

  • A process meeting CRA Annex I (Part II)
  • Readiness for 24-hour ENISA reporting
  • Faster and demonstrable remediation of vulnerabilities
  • Credible communication with customers and researchers

Frequently asked questions

By when must we report vulnerabilities?
An actively exploited vulnerability must be notified within 24 hours of becoming aware of it (early warning) to the relevant CSIRT and ENISA, with follow-up deadlines. The reporting obligations apply from September 2026, so it is wise to have the process ready sooner.
What is coordinated vulnerability disclosure (CVD)?
It is a policy for how you receive vulnerability reports from third parties (e.g. researchers) and how you handle and disclose them. The CRA requires a contact point and a procedure to be in place – we prepare both.
Do we have to publish security advisories?
The CRA requires disclosing information about fixed vulnerabilities. We prepare a structured security advisory template in the CSAF format, which is machine-readable and becoming the standard.

Start with CRA before the deadline catches up with you

A free consultation will quickly show you where you stand and the shortest path to compliance.

Book a consultation