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Incident and vulnerability management

Vulnerabilities and incidents under control for the whole support period.

CRA requires manufacturers to actively manage vulnerabilities throughout the product support period and to report actively exploited vulnerabilities and severe incidents. These reporting obligations apply before full compliance – already from 11 September 2026.

We set up processes that meet these requirements in practice: receiving vulnerability reports, triaging and remediating them, tracking components via an SBOM, and the procedure for reporting incidents to ENISA and to users.

What you get

Vulnerability management process

A procedure for receiving, assessing, remediating and disclosing vulnerabilities throughout the product support period.

Coordinated Vulnerability Disclosure

A policy and contact channel for reporting vulnerabilities from security researchers and users.

SBOM and component tracking

Introducing a Software Bill of Materials and a process for tracking vulnerabilities in third-party libraries and components.

Incident reporting plan

A procedure and templates for meeting the reporting deadlines towards ENISA and informing users.

How it works

  1. 01

    Current-state audit

    We assess how you handle vulnerabilities and incidents today and what CRA requires on top.

  2. 02

    Process design

    We prepare processes, roles, deadlines and templates for disclosure and reporting.

  3. 03

    Rollout and rehearsal

    We help launch the processes and test them on a tabletop scenario.

Outcomes for you

  • Meeting the reporting obligations applying from September 2026
  • A working vulnerability management process for the support period
  • Visibility into third-party components thanks to an SBOM
  • Readiness to respond to an incident without chaos

Frequently asked questions

What are the incident reporting deadlines?
CRA sets out multi-stage reporting – from an early warning to a detailed report. We set up processes and templates so you can meet the deadlines even under pressure.
Do we have to disclose that we had an incident?
CRA governs obligations towards ENISA and towards users. We help determine what to communicate, to whom and when, and prepare the corresponding communication.

Related services

Back to services

CRA Consulting

We orient you in the CRA requirements, determine the impact on your portfolio and build a realistic compliance plan.

Learn more

Training

Practical, tailored training – for management, development and product teams. From a CRA overview to threat modeling.

Learn more

Product Security

We help you meet the CRA security requirements – from secure design and defaults to verification.

Learn more

Start with CRA before the deadline catches up with you

A free consultation will quickly show you where you stand and the shortest path to compliance.

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