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SynergyBit
CRA services

CSIRT as a service – managed incident response

An external team for security incident response and reporting under the CRA and the Czech Cybersecurity Act.

Both the CRA and the new Czech Cybersecurity Act (nZKB / NIS2) require you to be able to detect, assess and report security incidents and vulnerabilities – often within very short deadlines (24h). Building your own incident response team (CSIRT) is costly and impractical for many companies.

We offer CSIRT as a service – an external team that acts as your contact point and your hands during an incident. We receive reports, assess severity, coordinate remediation and handle reporting to ENISA and NÚKIB within the required deadlines. You are ready before an incident happens.

What you get

Contact point and report intake

A single point to receive incident and vulnerability reports (incl. coordinated disclosure / CVD) from internal teams and third parties.

Triage and assessment

Assessing the severity and impact of an incident, classification and deciding next steps per prepared runbooks.

Remediation coordination

Driving the incident response, communicating with stakeholders and supporting recovery and prevention of recurrence.

ENISA and NÚKIB reporting

Preparing and submitting reports within the CRA deadlines (24h / 72h ENISA) and the nZKB (NÚKIB), including follow-up reports.

How it works

  1. 01

    Setup and runbooks

    We prepare contact channels, classification, runbooks and escalations tailored to your organisation and products.

  2. 02

    Standby and response

    We are on standby; during an incident we triage, coordinate remediation and communication.

  3. 03

    Reporting and lessons learned

    We handle authority reporting within deadlines and, after the incident, deliver lessons learned and improvement recommendations.

Outcomes for you

  • Reporting deadlines met (24h / 72h)
  • Professional response without building your own team
  • Compliance with the CRA and nZKB on incidents
  • Peace of mind – ready before an incident happens

Frequently asked questions

What is a CSIRT?
A CSIRT (Computer Security Incident Response Team) is a team for responding to cyber security incidents – it receives reports, assesses them, coordinates remediation and communication. "As a service" means we provide this capability externally instead of you.
How fast can you respond?
We set availability and response times (SLA) based on your needs and risks. The key is being prepared in advance – we have runbooks, contacts and procedures ready before an incident happens.
Do you also handle authority reporting?
Yes. We prepare and submit reports to ENISA (CRA) and NÚKIB (nZKB) within the required deadlines and take care of follow-up reports. Integration with our vulnerability handling service is a given.

Related services

Back to services

CRA consultation

A focused consultation with a Cyber Resilience Act expert. We answer your specific questions, validate your decisions and point you to the next steps.

Learn more

Technical documentation preparation

We compile your technical documentation per CRA Annex VII – from product description and risk analysis to SBOM, vulnerability handling and the declaration of conformity.

Learn more

Vulnerability handling process

We set up a complete vulnerability handling process per the CRA – from logging and assessment through remediation and security updates to coordinated disclosure and reporting.

Learn more

Start with CRA before the deadline catches up with you

A free consultation will quickly show you where you stand and the shortest path to compliance.

Book a consultation